Support

To help find the information you need about QuickLessons, we selected and answered below a list of most frequently asked questions based on e-mails sent to our Support Team.

FAQ

GENERAL
What is a content authoring tool?
What is a learning management system?
What does SCORM/AICC compliant mean?

PRODUCT
What is QuickLessons?
What does it mean that QuickLessons is a SaaS offering?
Who should use QuickLessons?
How is QuickLessons positioned in the market?
What are QuickLessons’ main features?
What are QuickLessons’ strengths?
What is QuickLessons’ final product result?
How does the collaboration feature work?

LICENSES
What is the licensing model for QuickLessons?
Are the licenses customizable?
What is an add-on?
Are custom development services included in the license?
Can licenses be modified?
Are licenses refundable?
Can I personalize my course according to my company’s visual identity?
Is there a way to block other users from accessing and modifying my courses?
How does the free QuickLessons trial work?

SUPPORT
What support tools and materials does QuickLessons provide to customers?
How do I get support if I have a problem?
How can I get help creating content for my company?

TECHNICAL ISSUES
What are the technical requirements for QuickLessons?
What media files are supported by QuickLessons?
What kinds of files are created with QuickLessons?
Can I create SCORM conformant courses using QuickLessons?